We arrived early and were able to park at the hotel, however the parking isn't plentiful so luck is a factor. Price of parking we felt was fair however and the car park is secure. The hotel was easily accessible and well presented. Any staff interactions were pleasant and professional. Room was simple and well presented, everything needed for an overnight stay was provided, and there was plenty of room to move about. Breakfast was plentiful and tasted great.
Wayne
2025年3月
Nice scent everywhere. Good location. Nice staff. Great coffee for breakfast. Very comfortable bed. Nice ice-cream after dinner.
Veronika
2025年8月
Your staff went above and beyond anything we could of wished for my partner is disabled and the gentleman on reception was amazing he even offered to post a letter for us on his way home as we asked where the nearest post box was sorry I can’t remember his name he was an older gentleman and was so lovely and kind
Pete
2025年6月
Substantial breakfast, eggs cooked to order, cold meats and cheeses were fresh and appealing, as were the pastries and fresh fruit. The staff in the restaurant were friendly, helpful and seemed to be enjoying their jobs. The restaurant is also light and airy. We had dinner in the restaurant on two nights out of the three of our stay. The meals were freshly made and of high quality, again served by friendly staff. What we particularly liked about this hotel is that it has a relaxed atmosphere and is not so big as to make it impersonal. Added to that, the staff throughout the hotel are extremely helpful. Reception staff were welcoming and always ready to provide information about the city, means of transport and places to visit. Overall, a most pleasant stay!
John
2024年6月
Super lovely staff, both reception and bar. Bed was huge and the bedding so soft. Loved that it was one huge blanket, rather than two smaller blankets like most hotels do. Location was superb, because we arrived by train and its literally next door, yet no noise from the trains whatsoever. Loved the hand soap and hand cream, they smelled divine. And we were able to leave our bag for the day and pick it up later before our train. Will definitely be back.
Liis
2025年8月
Reception staff were lovely, they allowed me to benefit from my hilton status when I linked my account to this booking (no points but still got breakfast which I'm grateful for), good location which allowed us to walk into town and also to an event we were attending in the evening. Room and bathroom were clean, wifi worked well.
Chloe
2025年1月
Location of hotel easy to find and close to all places we wanted to visit. Great for parking. Staff on arrival very efficient, helpful and friendly. Good length of time for breakfast, which had good choice of food and was very tasty. Were not pushed out at 10.00am but warned they were due to close if we needed more. Once again staff helpful and friendly. Bathroom a little tight but adequate.
Christine
2024年12月
Comfortable bed, helpful staff, lovely vegan breakfast (didn't like the mushrooms - no flavour- but the rest was great), Crabtree & Evelyn vegan toiletries, lovely fresh smell around the hotel and on the sheets (although this might irritate skin for some).
Edwards
2024年10月
Nice location next to temple gardens, quiet even though it had a city location. The hotel atrium had a beautiful smell. Room decor was good for a hotel and the use of blue for the pictures of Bristol a subtle nod to Bristol Blue pottery maybe we thought. The pillows and duvet were really comfy. Helpful and friendly staff.
Linda
2025年8月
Warm friendly welcome, helpful reception staff whenever approached. Smooth lift. Spacious room, great storage space, lovely shower, pillows softer than any I have found before! Restaurant was quiet, reasonable range on offer for breakfast, but again friendly welcome from staff. Location is very convenient for train station and only 10 minutes walk into city centre.
Michelle
2024年12月